Depending on whether you have a hot water cylinder and whether you decide to replace it or not, Installing a boiler generally takes between one and two days.

Your property will be left spotless by our engineers, with all waste removed, all carpets covered with non-slip dust sheets, and the entire area thoroughly wiped down.

If the specified minimum gas pressures between the meter and boiler cannot be reached, we must improve the boiler’s supply as much as is necessary (Cost covered by OneStop).

Yes, for your complete peace of mind, we won’t add any further expenses once we receive your photographs and certify that your price is now fixed.

Yes, we do use a chemical and Magnaclense cleaner to get rid of any gunk in your heating system. We then add a magnetic filter to aid with long-term protection.

Absolutely. Just get in touch before placing the order and we’ll add however many radiators you need.

The boiler, flue, WiFi smart thermostat (if selected), wireless boiler+ thermostat (added at no additional cost), and magnetic central heating filter are typically included in all new installations. Additionally, we register the boiler for you with Gas Safe and the manufacturer.

Yes, our system will automatically email and message you two to four weeks before it’s time for an annual check-up, which costs £79 plus vat and includes 12 months of certification.

Yes, thermostat radiator valves are now required in order to help manage the temperature more precisely in each room. Please let us know when scheduling if you already have them installed.

On some makes and models of boilers, we can provide a warranty of up to 12 years; however, the most popular boiler warranty packages we provide include 10 years of parts and labour coverage.

It is more crucial than ever to have an energy efficient boiler and central heating system because of the steep rise in gas costs. If your boiler is between 10 and 15 years old, it is usually worthwhile to invest in a new boiler to enjoy wonderful peace of mind and lengthy warranties. As your boiler ages, the cost of repairs may increase significantly.

Please visit our repairs page to book a repair and even upload videos of your defect straight to us to help our engineers diagnose your boiler for you, subject to parts availability. With intermittent issues, this is particularly beneficial.

When a heating system is already in place, there is typically never any property damage, but some boilers have been tiled or boxed in, so this must be considered when buying a new boiler. When you send us pictures of your current boiler, flue, and piping, we can promptly verify any worries you might have.

Yes, we advise keeping a little amount of water on hand for the day, but if the job was scheduled to take two days, we strive to turn the gas and water back on by the end of the first day.

All of our engineers are gas safe registered, and some of them also have additional training to work with LPG and oil.

Yes, we can provide complete heating systems that are tailored to your home and your needs. To receive a fixed price quote, kindly contact us.

A gas or LPG boiler servicing typically lasts an hour or less. Up to 2.5 hours are needed for an oil boiler.

All boilers employ highly combustible gas or oil in addition to electricity and water, therefore it’s crucial to regularly test that they are safe. In order to keep costs as low as possible in the current environment, it’s also crucial to retain the highest efficiency from your boiler and heating system.

We propose scheduling a repair with us first, then after it is rectified, if we are already on site, we may service the boiler at the same time at a discounted rate. An annual boiler service is not intended to fix problems you might be experiencing; rather, it is intended to help avoid breakdowns and maintain your boiler operating at maximum efficiency.

Yes, we most certainly do. Especially if you have any problems that need to be addressed, we will be happy to evaluate the entire heating system for you.

Yes, OneStop can certify your entire home, including gas cookers and hobs. Please contact us to add this to your appointment.

Any filters and traps connected to the boiler will be cleaned.
To ensure safe and effective operation in accordance with the manufacturer’s specifications, we will test and check every part of the boiler and flue at both the maximum and minimum rates.
We will examine the water for sludge or particles and recharge your expansion vessels as well.
Before we leave, we will also send you a PDF certification that includes a detailed summary of the service.

Only brand new genuine parts from the boiler’s manufacturer will be used, and each part has a one-year warranty. To lengthen the lifespan of your boiler and lower the number of breaks, it’s crucial to have it serviced once a year.

Our initial charge covers coming to your property, diagnosing the problems, and performing a minor repair, but no parts are included. In order to provide you with complete peace of mind and to inspire confidence in our services, we also offer a fully video-recorded explanation of the concerns that will be sent to you together with the report.

It can be worthwhile to upgrade your boiler if it is 12 years or older and starting to lose reliability. Boilers are becoming increasingly efficient as a result of the many advancements made in the last ten years, and given how expensive energy has become, they may end up being much more affordable in the long run, especially with the extensive warranties offered by some manufacturers, which will give you complete peace of mind.

Yes, it can be repaired if the necessary parts are available. There are hundreds of parts in almost every boiler that work extremely hard to keep you warm but can fail as they age, so certain repairs can be expensive and require careful attention. Manufacturers eventually stop making spare parts, which gradually drives you toward buying a new boiler as even formerly inexpensive parts skyrocket in price.

In order to maintain a 98 percent accurate diagnosis on the first visit and ensure that our customers receive value for their money, all of our engineers undergo extensive training and are required to continually improve their abilities with all boiler brands. Additionally, if a problem is more complicated or we want a second opinion for our own peace of mind, we can call the manufacturer’s engineer technical assistance lines.

Although a boiler service is intended to help avoid breakdowns, this is never a guarantee, so if your boiler is not operating as it should, schedule a repair immediately. Once the boiler is fixed, we can offer a service while we’re there at a lower price.